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Managed follow-up
For U.S. local service businesses

ReplyRivet

Turn missed inquiries and stale estimates into booked jobs.

ReplyRivet sets up and runs the texts and follow-ups that help plumbers, roofers, HVAC contractors, auto repair shops, and landscapers win more work from the leads they already have.

A managed service built around the work already coming your way.

The follow-through

Handled.

  1. 01

    A new inquiry comes in

    A text response starts the conversation when the phone or inbox gets busy.

  2. 02

    A prospect has not booked

    Follow-ups reconnect with people who were interested but never picked a time.

  3. 03

    An estimate is still waiting

    A timely nudge brings an unapproved quote back into the conversation.

  4. 04

    The appointment is on the calendar

    Reminders and post-job review requests help carry the relationship forward.

Your team can stay focused on the job.

The gaps between jobs

The next job may be in the last conversation.

Busy days make it easy for a call, estimate, or almost-booked customer to slip out of view. ReplyRivet keeps those conversations moving without asking your staff to remember every next step.

  1. 01

    A new inquiry comes in

    A text response starts the conversation when the phone or inbox gets busy.

  2. 02

    A prospect has not booked

    Follow-ups reconnect with people who were interested but never picked a time.

  3. 03

    An estimate is still waiting

    A timely nudge brings an unapproved quote back into the conversation.

  4. 04

    The appointment is on the calendar

    Reminders and post-job review requests help carry the relationship forward.

One managed service

Follow-through, without one more thing to remember.

You sell the work. ReplyRivet takes care of the repeatable messages around it—from first inquiry to the review after the job.

Ask about managed follow-up
  1. 01

    Set up around your workflow

    ReplyRivet configures text responses and follow-ups for the inquiries and estimates your team already receives.

  2. 02

    Keep the conversation moving

    The managed service runs follow-ups for new leads, unbooked prospects, and estimates awaiting approval.

  3. 03

    Close the loop after the yes

    Customers can schedule, get appointment reminders, and receive a review request after the job.

Built for the service day

Made for local teams with work to do.

Whether the work is at a home, on the road, or in the shop, the pattern is familiar: answer, follow up, schedule, and close the loop.

  • Plumbing
  • Roofing
  • HVAC
  • Auto repair
  • Landscaping

Keep the lead moving

Make the next follow-up the easy part.

Tell us how your team handles new inquiries, estimates, and scheduling. We’ll talk through where managed follow-up can help.